Increasing mobility in international tourism due to technological innovations and the ease of all kinds of transportation, and the intensification of business travel around the world have contributed to the rapid growth and development of the hospitality industry in recent years. Armed with the advantages of its expert stakeholders, the highest quality target, customer-oriented innovative approaches, wide range of services, personalized solutions for needs or special requests, integrated security measures for the personnel of high-value individuals or institutions, and a comprehensive range of capabilities, TOHUM carries out its activities with the desire to be a leading service provider in the hospitality industry sector. Fully embracing the principle of ‘Providing the highest quality services that can be achieved and keeping customer satisfaction at the highest level!’, TOHUM carries out customized studies in order to take a leading position in the hospitality industry by leading the developments in the sector.
Aware of the sustainable innovations required to meet the expectations of its customers at the highest level and offer unique experiences by following the latest trends with sector-specific technologies, TOHUM attaches utmost importance to strategic collaborations with institutions and organizations operating in the sub-branches of the hospitality industry. TOHUM’s approach focused on the requests and needs of its corporate or individual customers, its competent staff, stakeholders who are experts in their fields, innovative collaborations and the wide range of services it offers create opportunities for TOHUM to stand out by distinguishing itself in various branches of the hospitality industry.
Medical tourism is one of the customized international services TOHUM provides to its corporate or individual clients. TOHUM works in great harmony with the institutions that offer the best healthcare services in their fields, and produces effective and economical solutions to the medical problems of its guests. Customers around the world can easily access high standards of healthcare services, guided by TOHUM’s expert healthcare consultants.
Another privileged and exclusive international service TOHUM provides to its corporate or individual clients is yacht tourism. TOHUM offers yacht charter, yacht procurement and yacht management services to its clients, making their seaside vacations or business trips an unforgettable experience. Corporate or individual customers can have very pleasant and unique sea voyage experiences by participating in special yacht tours carefully prepared by TOHUM’s expert teams in line with their requests or TOHUM’s expertise. TOHUM’s corporate or individual customers also benefit from personalized services such as private flights, seaplane tours, helicopter tours or fast transportation to different geographical locations, luxury car rental with or without private driver, transportation from the airport by private vehicles, easy reservation in marinas and bays and their restaurants, menu creation for private dinners on yachts, water sports and extreme sports options.
While fulfilling the personalized requests of its customers such as accommodation, transportation, catering and organization, TOHUM, thanks to its wide supply network, offers tailor-made solutions that meet the needs of established structures, institutions or organizations in the sector for restaurant equipment, hotel supplies, kitchen equipment, consumables and other products needed in the hospitality industry.
In addition to all these, and much more importantly, TOHUM provides high-standard services such as security consultancy, risk analysis, close physical protection, risk-crisis and support operations in the travels of its corporate or individual customers to any geography around the world, domestically or abroad, by using the leading security technologies in the sector with its specially trained experienced expert teams in line with the demands or when deemed necessary. In order to ensure the security of its customers, it makes all necessary coordination and takes preventive sensitive measures by accessing local resources through its international relations network.
TOHUM SECTORAL CAPABILITIES
Exclusive Services
- Yacht charter services
- Seaplane tour and fast location transportation
- Water and extreme sports
- Marina, restaurants and bay reservation
- Helicopter tour and fast location transportation
- Special dinner menu on a yacht
- Yacht transfer with VIP vehicles from the airport
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- Dry cleaning
- Supermarket essentials service on yacht
- Massage – spa on the yacht
- Underwater diving training
- Reservation for concerts and organizations
- Yacht organizations
Health Tourism
- Dental aesthetics
- Eye examinations and treatments
- Medical aesthetics
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- Plastic surgery
- Hair transplantation and treatments
TOHUM Sectoral Services
TOHUM provides comprehensive security services to its customers using advanced security methods and advanced technological tools. TOHUM sets high standards to ensure the security and confidentiality of its customers and to protect their data; continuously assesses security risks, determines and implements customized security strategies in accordance with the needs. Due to its approach of taking action before incidents or problems arise, TOHUM identifies potential threats in advance and takes the necessary measures. With its expert and experienced security consultants, TOHUM enables its customers to carry out their business uninterruptedly and securely in any geography around the world by meeting personalized security needs and minimizing risks.
TOHUM produces innovative and unique solutions for its customers by following the latest technologies and advances in the field of engineering services. With its experienced engineering staff specialized in their fields, it develops highly efficient, scalable, sustainable designs and production processes. TOHUM successfully manages engineering projects by using the latest technology applications in design, analysis and production processes with its out-of-the-box thinking capabilities and innovative approaches. Thanks to its ability to transform new ideas into value-creating outputs, TOHUM offers engineering solutions focused on continuous improvement, always prioritizing customer satisfaction, at the highest standards of quality, reliability and sustainability.
TOHUM provides comprehensive services to its customers at every stage of the supply chain in order to understand the needs and demands and meet them in the most appropriate way. TOHUM 's end-to-end procurement services are tailored to the needs of its customers by adopting the highest quality standards in the selection of reliable suppliers, procurement and management of the right products and services, harmonization of the supply chain, reduction of costs, shortening delivery times, etc. Continuously improving its supply processes, TOHUM works in close cooperation with its customers to provide fast, reliable and cost-effective solutions to help them increase their operational efficiency, improve their product quality and gain competitive advantage.
TOHUM works in close cooperation on the basis of honesty, transparency and ethical values to provide its clients with consultancy services in the fields of economy and finance, to create customized plans for their needs or to provide the best financial support. Based on its sectoral knowledge pool and the experience of its experts, TOHUM develops strategies tailored to meet the specific financing requirements of its clients according to their risk profiles, goals and needs. It provides consultancy services on customized financing plans, investment, risk and cash management. TOHUM has built a strong financing network in line with its international relationships and business network to provide its clients with the right resources at the right time, in the right amount and in the right way.
Process and Operation
TOHUM expert teams implement a detailed needs analysis process, in which their demands and expectations are taken into account, in order to accurately understand the problems they encounter and offer the most appropriate solutions, by establishing an open and honest communication with the customers. In this process, by examining the current situations, goals, requirements, budgets and other special requirements of the customers; problems are identified through a comprehensive analysis. This approach, without being specific to any industry, applies equally to all customers, helping to collect and analyze the data necessary to deliver optimal solutions.
After understanding the customers' problems and determining the requirements, TOHUM experts work to provide personalized solutions to each customer's problems. In this process, by staying in constant communication, the solutions found are adapted and developed according to the needs and budgets of the customers. TOHUM's approach to customer problems is supported by a management system that ensures the transparency of the processes. This process creates opportunities to deliver unique benefits to customers and provide solutions that better suit their business goals.
Developed suggestions and solutions are implemented by TOHUM experts. During the implementation phase, customized solutions are offered, taking into account the business processes, existing infrastructures and objectives of the customers, and testing whether they are suitable for their needs. Potential problems are minimized by keeping in close communication during the implementation process, and the solutions developed by TOHUM experts are provided by the customers to use them with the highest efficiency, thus ensuring their satisfaction.
TOHUM expert teams constantly improve their solutions to better meet their customers' business goals and needs. This process allows TOHUM to adapt to changes in customers' businesses and to constantly update its solutions. Provide personalized training and support services for customers. Thanks to these services, customers use their new infrastructure and business processes in the most efficient way; They also gain the necessary knowledge and skills to deal with potential problems.
Related Services
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